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LEARN MORE - EXCLUSIVE GRAND OPENING OFFER: LEARN MORE - FAQs
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LEARN MORE - EXCLUSIVE GRAND OPENING OFFER: LEARN MORE - FAQsEverything You Need To Know
Looking for answers to your NYC travel questions? Our FAQ section provides all the details you need to make the most of your stay. From directions to local attractions, dining tips to hotel amenities, we’ve got you covered with everything you need for a seamless experience in New York City.
Times Square Station located at 44th street and 8th avenue.
From there, you can connect and/or transfer to all trains going uptown, downtown and the east side Grand Central Station. Trains: 1,2,3 & 7,9 & S & N,Q,R & W & A,C,E & B,D,F & M
Because of our central location, ROW NYC is a short walk to most of the key destinations and attraction areas. We are within the Times Square Broadway Theater District area of midtown Manhattan. We are within walking distance of Port Authority Penn Station for easy access to Amtrak and regional trains, Empire State Building, Macy’s Herald Square, Rockefeller Center, 5th Avenue shopping district, Central Park, Hudson yards. The Jacob K. Javits Convention Center is just a short cab ride away.
ROW NYC is located within the Times Square Theater District area at 700 Eighth Avenue, New York, NY 10036. The main entrance is on Eighth Avenue
Yes. ROW NYC is conveniently located near multiple public transportation options, making it easy to get around New York City.
Subway access: Several major subway lines are just steps away, including the A, C, E, 1, 2, 3, 7, B, D, F, M, N, Q, R, and W trains from nearby stations such as Times Square–42nd Street and 42nd Street–Port Authority
Bus service: Numerous MTA bus routes run along 8th Avenue, 42nd Street, and surrounding streets
Penn Station: About a 15‑minute walk, serving Amtrak, NJ Transit, and Long Island Rail Road
Grand Central Terminal: Approximately 15–20 minutes away by subway
Airport connections: Easy subway access to AirTrain connections for JFK and Newark airports; taxis and rideshares are readily available nearby
LaGuardia Airport (LGA)
- Approximately 9 miles
- About 25–45 minutes by car
- Around 45–60 minutes by public transportation
JFK International Airport (JFK)
- Approximately 16 miles
- About 45–60 minutes by car
- Around 60–75 minutes by subway and AirTrain
Newark Liberty International Airport (EWR)
- Approximately 17 miles
- About 45–60 minutes by car
- Around 60–75 minutes by train or subway combination
Yes. We’re happy to note your request and will do our best to accommodate it based on availability. If your original reservation is not for a view room, a surcharge of $20–$100 per night may apply, depending on availability.
Yes, accessible rooms are available at ROW NYC. Guests are encouraged to visit the Rooms & Suites page on our website for detailed information about accessible room features and current availability. Our team is also happy to assist with any specific accessibility needs prior to arrival.
Our guest rooms do not have refrigerators, but they are available by request for $40.00 per stay – subject to availability.
No, microwaves and coffee makers are not available at the ROW NYC.
Yes, all rooms at ROW NYC are equipped with both air conditioning and heating.
Yes, high‑speed Wi‑Fi is available throughout ROW NYC and is included as part of the hotel’s destination fee. Please visit our FAQ page for full details on the destination fee and the services it includes.
Yes, baby cots are available at ROW NYC free of charge, upon request and subject to availability. Guests are encouraged to request a baby cot in advance.
To make a request, please contact the hotel at reservations@rownyc.com or call +1 (212) 869-3600. Our team will be happy to assist.
We do not provide roll away beds.
Yes, ROW NYC provides daily housekeeping service to ensure guest rooms remain clean and comfortable throughout your stay.
There are no inclusions in the room rates.R
The ROW NYC is pet-friendly, allowing dogs and cats up to 50 lbs. for a fee of $100 per pet per stay. Pets cannot be left unattended in rooms, must be leashed in public areas, and are not allowed in food/beverage outlets. A signed pet agreement is required at check-in.
Exceptions: Service animals are exempt from fees.
Check In: 4:00 PM
Check out: 12:00 PM Noon
Late check-out is based on availability. Please reach out to our front desk, and they will let you know if it is possible for a complimentary check-out until 1:00PM EST. Unrequested late check-out is between 1:00PM EST and 5:00PM EST is $75. Departures after 5:00 PM will be subject to an additional full night’s stay.
Early check-in is subject to availability and is not guaranteed, as departure patterns vary daily. If your reserved room type is available and has been fully serviced by housekeeping, early check-in may be accommodated for an additional fee of $75.
A one night’s room rate plus applicable taxes will be applied if a guest checks out earlier than the confirmed departure date. If we are informed 48 hours prior, then there will be no charge. If your booking is prepaid, nonrefundable – the full stay will still be charged. If your reservation is made by a third party/agency, we request you to check with your agency.
Yes. ROW NYC offers luggage storage through our Bell Attendants for guests arriving before check‑in or departing after check‑out. A $5 per bag fee applies for luggage stored before check‑in and after check‑out.
Please note that luggage cannot be stored during your stay, and overnight luggage storage is not available. Guests are encouraged to keep their belongings in their guest room overnight.
Groups of 10 or more arriving at the same time: $10.70 per bag per person round trip (subject to change without notice).
Individual check-ins: free of charge
The staff at the ROW NYC speak English and Spanish to assist guests during their stay.
Minimum age required to check in at ROW NYC is 21 with a valid government issued ID. You must be 21 or older on the day of check-in. You will not be allowed to check-in if you do not meet this criteria.
Yes, ROW NYC is family-friendly. Children are welcome and kids who are 12 years of age and under stay free, as long as they are accompanied by an adult 21 years of age or older and are occupying the same room under the same booking.
A Government issued ID as well as a valid credit card is required at check-in.
Yes, a valid credit card is required to make a reservation at ROW NYC. The credit card is used to guarantee the booking and for payment according to the rate’s terms and conditions. The hotel reserves the right to decline /cancel a reservation if the credit card is not valid.
Yes, a credit card or security deposit is required at check‑in. ROW NYC places an authorization of $100 per day, with a maximum hold of $500 per stay, to cover incidental charges.
Please note: the authorization hold is released after checkout, but the timing depends on your bank’s processing policies. Most credit cards issued by U.S.-based banks typically reflect the release within 5–7 business days. International debit and credit cards may take up to 30 days or longer, depending on the issuing bank.
ROW NYC is a 100% smoke-free property. Row NYC is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited. In the event smoking is found in the room, incidentals will be applied towards the $500 plus tax smoking fee
*Subject to increase or change
- 8.8750% New York State Tax
- 5.8750% New York City Tax
- $2.00 New York City Hotel Tax
- $1.50 New York State Hotel Tax
*Subject to change.
ROW NYC charges a destination fee of $40 ($45.90 inclusive of tax) per room, per night, in addition to the room rate, which is to be paid at the hotel directly upon arrival.
The fee provides the following services:
- All local, long distance, and international phone calls
- Premium high-speed wireless internet access for unlimited devices
- 1 Citi Bike Day Pass Per Guest (1 time per stay)
- Up to 20% Discount for Museum of Broadway Tour
- 15% Discount Times Square Skywalk
- 15% Discount iCandy NYC
- 25% Discount NYC Hop On, Hop Off Bus Tour
- $10 off Broadway Up-Close Walking Tours
- 10% off Amorino Gelato
- Complimentary Luggage Storage
- Google Cast streaming for personalized entertainment in each guestroom
Here is a breakdown of the charges in addition to the room rate:
Taxes: 14.75% + $3.50 per night (subject to change)
Facilities Fee: $45.90 per night (including tax)
Refundable Deposit: $100 per day, with a maximum hold of $500 per stay, collected at check-in.
Smoking Fee: $500 plus tax PER INCIDENT, applied only if smoking is detected in the room
Our FAQ page has additional details for each of these charges.
This depends on how and where your reservation was made. We recommend reviewing your booking confirmation or contacting the travel provider or platform you used to make your reservation for specific details.
While not mandatory, we highly recommend visiting the front desk to check out. This allows for a quick and final review of your folio and ensures you receive a copy of your invoice immediately.
No, ROW NYC does not offer on‑site parking. However, off‑site self‑parking is available at 790 8th Avenue (iPark). For your convenience, ROW NYC offers Valet parking at $80 per 24 hours for a standard vehicle ($90 for SUVs), with no in‑and‑out privileges.
For directions, parking rates, or additional assistance, guests are encouraged to contact the hotel directly prior to arrival.
ROW NYC offers both valet parking and self‑parking for guests.
Valet parking is available for $80 per 24 hours for a standard vehicle ($90 for SUVs), with no in‑and‑out privileges.
Self‑parking is also available for $70 per 24 hours for a standard vehicle ($80 for SUVs), also with no in‑and‑out privileges.
Self‑parking garage location:
790 8th Ave, New York, NY 10019
Yes! ROW NYC offers valet parking for guests.
Valet parking is available for $80 per 24 hours for a standard vehicle ($90 for SUVs), with no in‑and‑out privileges.
Guests must first validate their parking ticket at the hotel front desk. For self‑parking, the validated ticket should be presented at the parking garage upon exit. For valet parking, guests should call ahead to request vehicle pick‑up and present the validated ticket to the valet attendant when the car is returned.
No, ROW NYC does not offer EV charging stations.
No, ROW NYC does not provide shuttle services to/from the airport.
Row NYC is close to Penn Station. A taxi or rideshare is the quickest and takes about 10–15 minutes, depending on traffic. If you prefer to walk, it’s usually 15–20 minutes. You can also take the subway (A/C/E to 42 St–Port Authority), which is one stop away.
From Grand Central, the easiest option is a taxi or rideshare, which usually takes 15–20 minutes, depending on traffic. Subway – the S (Shuttle) train runs directly from Grand Central to Times Sq–42 St followed by a short walk to the hotel which in totality is approximately 15 minutes.
Row NYC is just a short walk from Port Authority. Most guests simply walk — it takes about 2-5 minutes. If you prefer, a taxi or rideshare is also available, but walking is usually the fastest and easiest option.
Yes. Yellow taxis and rideshare services such as Uber and Lyft are readily available near ROW NYC at all times.
ROW NYC is ideally located in the heart of Midtown Manhattan, placing many of New York City’s most iconic attractions within easy walking distance or a short subway ride. Nearby highlights include:
- Times Square – Just steps from the hotel, featuring iconic lights, entertainment, and dining
- Broadway & the Theater District – Surrounded by world‑famous theaters and live performances
- Bryant Park & the New York Public Library – Approximately a 10‑minute walk
- Rockefeller Center & Top of the Rock – About a 15‑minute walk
- Radio City Music Hall – Roughly 12 minutes on foot
- Fifth Avenue Shopping – Popular flagship stores and luxury boutiques nearby
- Museum of Modern Art (MoMA) – Around a 15‑minute walk
- Hudson Yards & the High Line – Approximately 15–20 minutes walking west
- Madison Square Garden & Penn Station – About a 15‑minute walk south
- Central Park - around a 20-minute walk
Yes. ROW NYC offers a Bed & Breakfast package that includes breakfast—please visit the Bed & Breakfast Offer page for details.
Breakfast is also available for purchase daily at Percy All Day from 6:30 AM to 11:00 AM.
Yes. ROW NYC features an on‑site all‑day café and bar called Percy All Day, offering a convenient spot for coffee, light bites, and drinks throughout the day.
No. ROW NYC does not offer in‑room dining or room service. Guests are welcome to visit Percy All Day, the hotel’s on‑site café and bar, or explore the many nearby dining options within walking distance.
Yes. ROW NYC is surrounded by a wide variety of dining options within walking distance, offering something for every taste. Popular nearby choices include:
- Carmine’s – Classic Italian family‑style dining
- Junior’s Restaurant & Bakery – Famous for cheesecake and American comfort food
- Joe Allen – A favorite for casual American dining near the theaters
- The Blue Dog Cookhouse & Bar – Upscale American cuisine
- Shake Shack – Fast‑casual burgers and shakes
- Los Tacos No. 1 – Well‑known for authentic tacos
- Westway Diner – Classic New York diner open late
Tipping is completely optional, but it is customary in New York City.
Yes. Packages may be accepted at any time for registered guests. Storage is complimentary for up to three (3) days prior to arrival. Packages received earlier than this timeframe will incur a $5 per day storage fee. After checkout, packages may be stored for up to seven (7) days at $5 per day. Packages not retrieved within this period will be returned to sender or disposed of at the hotel’s discretion.
Guests may pick up their packages at the Gift Shop located in the hotel lobby, which handles all package deliveries and inquiries. For assistance or questions regarding package deliveries, please contact Guestservices@rownyc.com.
Yes. ROW NYC offers valet laundry service for guests. To arrange service, guests may call the Bell Desk or drop off their laundry directly at the Bell Desk, where it will be picked up for cleaning.
No, there are no communal or co‑working spaces at ROW NYC.
No, there are no on‑site activities at ROW NYC. For entertainment, the ROW NYC features an on‑site all‑day café and bar called Percy All Day, offering a convenient spot for coffee, light bites, and drinks throughout the day. The same section has a large giant screen where popular sporting events can be viewed.
Yes. ROW NYC’s central Times Square location places many family‑friendly attractions and activities within easy walking distance or a short subway ride. Popular options include:
Times Square – Iconic lights, street entertainment, and a lively atmosphere.
Broadway Shows – Several family‑friendly and kid‑appropriate productions nearby.
Madame Tussauds New York – An interactive wax museum just steps from the hotel.
Bryant Park – Open green space with seasonal activities, including a carousel.
Rockefeller Center – Seasonal attractions such as ice skating and holiday displays.
The Museum of Modern Art (MoMA) – Engaging exhibits and family programs.
Hudson Yards & The High Line – A scenic elevated park ideal for exploring.
Central Park.
Yes, high‑speed Wi‑Fi is available throughout ROW NYC and is included as part of the hotel’s destination fee. Our FAQ page has full details on the destination fee and the services it includes.
Yes. An ATM is located in the lower lobby of ROW NYC for guest use.
Ice Machines are located on the following guest floors: 4, 6, 8, 10, 12, 15, 17, 19, 21, 23, 25, & 27.
Please contact our Front Desk for help with nearby attractions. You can also email our Reservations team at reservations@rownyc.com if you’d like assistance before arrival.
Yes. ROW NYC offers luggage storage through our Bell Attendants for guests arriving before check‑in or departing after check‑out. A $5 per bag fee applies for luggage stored before check‑in and after check‑out.
Please note that luggage cannot be stored during your stay, and overnight luggage storage is not available. Guests are encouraged to keep their belongings in their guest room overnight.
Groups of 10 or more arriving at the same time: $10.70 per bag per person round trip (subject to change without notice).
Individual check-ins: free of charge
No. ROW NYC does not have a separate concierge or guest services desk. For any questions, assistance, or requests during your stay, please visit the front desk, where our team will be happy to help.
Yes. Several dog‑friendly parks and walking paths are located within walking distance or a short subway ride from ROW NYC, including:
- Bryant Park – About a 10‑minute walk; dogs are welcome in designated areas
- Hudson River Park – Approximately 15–20 minutes away, offering scenic waterfront walking paths
- The High Line – A popular elevated park where leashed dogs are permitted
- Central Park – Easily accessible by subway and well‑known for its dog‑friendly paths and open spaces
No. While ROW NYC is pet‑friendly, the hotel does not offer specific pet amenities or designated pet relief areas on property.
Yes, pets need to weigh 50lbs or less.
The ROW NYC is pet-friendly, allowing dogs and cats up to 50 lbs. for a fee of $100 per pet per stay. Pets cannot be left unattended in rooms, must be leashed in public areas, and are not allowed in food/beverage outlets. A signed pet agreement is required at check-in.
Exceptions: Service animals are exempt from fees.
Yes. Group room blocks are available at ROW NYC. For inquiries or to make a request, please email reservations@rownyc.com
Hotel Phone: 212-869-3600
Group Sale Email: rowsales@rownyc.com
Group reservations: 10 rooms or 10 people or more arriving together is considered a group. In such cases there is a mandatory porterage fee (baggage handling fee) of $10.70 round trip per bag that is applicable (subject to change 7/1/2026). For group reservations please contact Group Sales by email rowsales@rownyc.com
No. ROW NYC does not offer on‑site meeting or event space.
No. Catering services for meetings or events are not available at ROW NYC.
No. ROW NYC does not have a business center on property.
ROW NYC does not offer dedicated workspace or printing facilities. If you need assistance with printing, please visit the Front Desk, and the team will do their best to assist.
Yes. ROW NYC is ADA‑compliant and wheelchair accessible. For detailed accessibility features, please visit the hotel’s Accessibility page.
Yes, accessible guest rooms are available at ROW NYC. For room features and details, please visit the Rooms & Suites page on our website.
Yes. Public spaces and amenities are ADA‑compliant. Additional information can be found on the hotel’s Accessibility page.
Yes. ROW NYC offers elevators and accessible entrances for guest use.
ROW NYC is engaged and dedicated to being a Eco-Friendly hotel. We are actively seeking to improve the planet through our Grean Sustainability intitiatives.
Yes. ROW NYC’s food and beverage experience is locally curated, reflecting the creativity of New York City. The hotel’s design is fresh, modern, and timeless, inspired by Broadway’s traditional craftsmanship.
Please contact the front desk or email reservations@rownyc.com to request your confirmation number or a copy of your folio. Please expect a response in 24 hours, excluding holidays.
TAX EXEMPTION: All guests who are tax exempt will need to bring their own New York City and state tax exemption forms fully signed. These forms may also be faxed directly to the accounting office at +1-212-869-3600 with the confirmation number and name of the guest. In addition to providing the tax exemption documents, the tax exempt organization must pay for the stay in order for it to be tax exempt. This can either be prepaid with the organization’s credit card (CC authorization form) or a check can be sent from the organization at least 10 days prior to check-in. We would then apply payment for the room charge and set up the tax exemption in the hotel system so taxes do not run.
If the stay is not prepaid and guest claims tax exemption at check-in, they need to present the tax exemption documents and the exempt organization’s CC that belongs to the guest on arrival.
If the guest paid on their own without a tax exempt form or pre-payment on arrival, then the guests have a 90 day window after check-out to present proof of tax exemption and payment from the organization (CC authorization form). Once we receive it and the payment is applied, we will refund the guest’s charge in full.
Travel Agents are paid out a 10% commission as long as a valid IATA number is entered at the time of the reservation.
Cancellation policies vary by rate and offer. In general:
Refundable reservations: Cancellations must be made at least 48 hours prior to arrival, before 4:00 PM EST. Cancellations made within this window are subject to one night’s room rate and tax.
Non‑refundable reservations: These bookings are non‑cancellable and non‑modifiable.
Guests are strongly encouraged to review the cancellation policy listed with the specific offer or rate selected, as policies may vary.
Reservations: +1 (212) 869-3600
Email: Reservations@RowNYC.Com
Guest's get the best available rate at ROW NYC by booking directly on our website or by speaking with our reservations team that is available 24/7. To speak with our reservations team, please call the hotel at 212-869-3600 and press option # 1 for reservations.
It is cheaper to book directly with ROW NYC versus a third‑party site because:
1) Better value with best rates.
2) More Flexible Cancellation & Change policies.
3) Easier Room Assignments & Upgrade Priority.
4) Faster Problem Resolution.
5) Clearer Policies & No Surprises.
6) Easier Communication.
Yes. ROW NYC offers special rates and discounts from time to time. Please visit the Offers page on our website for current availability and details.
Yes. ROW NYC features a variety of packages and promotions. To explore current deals, please visit the Offers page on our website.
Please reach out to the front desk or email Rwny-LossPrevention@RowNYC.Com for assistance with any lost and found items.
Security Email: Rwny-LossPrevention@RowNYC.Com
Telephone: +1(212) 869-3600
ROW NYC maintains 24/7 security and life safety coverage to ensure a safe and comfortable environment for all guests. All guest rooms are equipped with the latest RFID door‑lock technology, and the property is monitored by security cameras throughout public areas. Our well‑trained staff is always on hand to assist and uphold safety standards across the hotel.
ROW NYC is a 100% smoke-free property. Row NYC is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited. In the event smoking is found in the room, incidentals will be applied towards the $500 plus tax smoking fee
*Subject to increase or change