Hotel and Website Accessibility

Accessibility Statement

ROW NYC Hotel New York (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website. We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.

Please feel free to look at the details below to see how we can meet your needs. If you have questions, call us at (212) 869-3600 or email us at info@rownyc.com.

Hotel Accessibility

We welcome feedback

If you experience any difficulty accessing or navigating our websites or have any accessibility- related questions or comments, we are listening. Please contact us at Email info@rownyc.com or call (212) 869-3600 with a description of the issue you encountered and your contact information. Your experience matters to us.

ROWNYC website may contain material from social media sites such as Facebook and YouTube, which n to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, YouTube, Twitter and Instagram.

Accessible Features and Amenities
ROWNYC is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.

Property Features

Accessible public entrance - yes
Entrance doors width: 39 inches
Ramp width: 50 inches
Pathway width: Greater than 60 inches
Wheelchair maneuvering clearance: Greater than 60 inches
Self-parking: iPark, 790 8th Avenue (approximately 3 blocks north, 750 feet)
Valet parking: 851 8th Avenue (approximately 7 blocks north, 1,750 feet)

Route from the public entrance to the registration area

Distance: 60 feet (including one elevator ride from LL to L level)
Pathway width: Greater than 60 inches
Wheelchair maneuvering clearance: Greater than 60 inches

Accessible elevators

Elevator interior measurements: 4'3" x 5'1"
Width of the elevator doors: 3'7" (43 inches)
Wheelchair maneuvering clearance: 60 inches x 60 inches
Distance to elevators from entrance: 36 feet
Distance to elevators from registration desk: 60 feet

Registration desk

Registration Desk height: 38 inches
Guests who are unable to use the registration desk will be personally attended by staff.
Desk width: 38 inches
Desk is wheelchair accessible: yes
Wheelchair maneuvering clearance: Greater than 60 inches x 60 inches

Accessible public restrooms

Separate accessible men's and women's restrooms stalls are available in the lobby. A gender-neutral restroom is not available on property.
Men's accessible restroom:
- Door width: 36 inches
- Toilet height: 18 inches
- Toilet has grab bars
- Sink height: 34 inches with clearance and plumbing wrapped with insulation
- Mirror is accessible height
- Lavatory controls are accessible
- Wheelchair maneuvering clearance: greater than 60 inches x 60 inches
Women's accessible restroom:
- Door width: 36 inches
- Toilet height: 18 inches
- Toilet has grab bars
- Sink height: 34 inches with clearance and plumbing wrapped with insulation
- Mirror is accessible height
- Lavatory controls are accessible
- Wheelchair maneuvering clearance: greater than 60 inches x 60 inches
TTY for guest use. yes
Visual (strobe light) alarms. yes
Guest room televisions have closed captioning or closed captioning decoders are provided. yes
Braille signage throughout the property. yes
Service animals are welcome at Row NYC. Yes

Accessible Rooms & Features

ADA Premium Queen City View (Roll-in Shower)
- Room Size: 200 Sq. Ft.
- Bed: Queen Bed (60W X 80L)
- Bed height: 23 inches
- Type of key lock on guest room door: Dormakaba RFID
- Visual (Strobe Light) Alarms: Yes
- Braille Signage: Yes
- Door Width: 34 Inches
- Wheelchair maneuvering clearance alongside bed: 36 inches
- Wheelchair maneuvering clearance at front of bed: 36 inches
- Desk height: 29 inches with knee and toe clearance
- Desk width: 3'4" (40 inches)
Bathroom features
- Height of toilet: 18 inches
- Door width: 34 inches
- Toilet has grab bars yes
- Height of sink: 34 inches with clearance and plumbing is wrapped with insulation
- Height of the mirror: 48 inches
- Lavatory controls are accessible yes
- Wheelchair maneuvering clearance: 60 inches x 60 inches
- Accessible bathing feature: Roll-in shower with permanent seat, grab bars, and detachable hand-held spray unit
- Toilet & Sink: Accessible height and plumbing insulation
- Roll-in Shower: Yes, with shower seat and grab bars
ADA Superior King (Roll-in Shower)
- Room Size: 175 Sq. Ft.
- Bed: King Bed (76W X 80L)
- Bed height: 23 inches
- Type of key lock on guest room door: Dormakaba RFID
- Visual (Strobe Light) Alarms: Yes
- Braille Signage: Yes
- Door Width: 34 Inches
- Wheelchair maneuvering clearance alongside bed: 36 inches
- Wheelchair maneuvering clearance at front of bed: 36 inches
- Desk height: 29 inches with knee and toe clearance
- Desk width: 3'4" (40 inches)
Bathroom features
- Height of toilet: 18 inches
- Door width: 34 inches
- Toilet has grab bars yes
- Height of sink: 34 inches with clearance and plumbing is wrapped with insulation
- Height of the mirror: 48 inches
- Lavatory controls are accessible yes
- Wheelchair maneuvering clearance: 60 inches x 60 inches
- Accessible bathing feature: Roll-in shower (no shower seat)
- Toilet & Sink: Accessible height and plumbing insulation
- Roll-in Shower: Yes, no shower seat
ADA Standard Queen (Bathtub with Grab-bars)
- Room Size: 160 Sq. Ft.
- Bed: Queen Bed (60W X 80L)
- Bed height: 23 inches
- Type of key lock on guest room door: Dormakaba RFID
- Visual (Strobe Light) Alarms: Yes
- Braille Signage: Yes
- Door Width: 34 Inches
- Wheelchair maneuvering clearance alongside bed: 20-36 inches
- Wheelchair maneuvering clearance at front of bed: 20-36 inches
- Desk height: 29 inches with knee and toe clearance
- Desk width: 3'4" (40 inches)
Bathroom features
- Height of toilet: 18 inches
- Door width: 34 inches
- Toilet has grab bars yes
- Height of sink: 34 inches with clearance and plumbing is wrapped with insulation
- Height of the mirror: 48 inches
- Lavatory controls are accessible yes
- Wheelchair maneuvering clearance: 60 inches x 60 inches
- Accessible bathing feature: Bathtub with grab bars and detachable hand-held spray unit
- Toilet & Sink: Accessible height and plumbing insulation
- Bathtub: Yes, with grab bars
ADA Standard Full (Roll-in Shower)
- Room Size: 160 Sq. Ft.
- Bed: Full Bed (54W X 75L)
- Bed height: 23 inches
- Type of key lock on guest room door: Dormakaba RFID
- Visual (Strobe Light) Alarms: Yes
- Braille Signage: Yes
- Door Width: 34 Inches
- Wheelchair maneuvering clearance alongside bed: 20-36 inches
- Wheelchair maneuvering clearance at front of bed: 20-36 inches
- Desk height: 29 inches with knee and toe clearance
- Desk width: 3'4" (40 inches)
Bathroom features
- Height of toilet: 18 inches
- Door width: 34 inches
- Toilet has grab bars yes
- Height of sink: 34 inches with clearance and plumbing is wrapped with insulation
- Height of the mirror: 48 inches
- Lavatory controls are accessible yes
- Wheelchair maneuvering clearance: 60 inches x 60 inches
- Accessible bathing feature: Roll-in shower with permanent seat and grab bars
- Toilet & Sink: Accessible height and plumbing insulation
- Roll-in Shower: Yes, no shower seat
ADA Superior King (Bathtub with Grab-bars)
- Room Size: 175 Sq. Ft.
- Bed: King Bed (76W X 80L)
- Bed height: 23 inches
- Type of key lock on guest room door: Dormakaba RFID
- Visual (Strobe Light) Alarms: Yes
- Braille Signage: Yes
- Door Width: 34 Inches
- Wheelchair maneuvering clearance alongside bed: 20-36 inches
- Wheelchair maneuvering clearance at front of bed: 20-36 inches
- Desk height: 29 inches with knee and toe clearance
- Desk width: 3'4" (40 inches)
Bathroom features
- Height of toilet: 18 inches
- Door width: 34 inches
- Toilet has grab bars yes
- Height of sink: 34 inches with clearance and plumbing is wrapped with insulation
- Height of the mirror: 48 inches
- Lavatory controls are accessible yes
- Wheelchair maneuvering clearance: 60 inches x 60 inches
- Accessible bathing feature: Bathtub with grab bars and detachable hand-held spray unit
- Toilet & Sink: Accessible height and plumbing insulation
- Bathtub: Yes, with grab bars
ADA Superior Two Doubles (Bathtub with Grab-bars)
- Room Size: 175 Sq. Ft.
- Bed: Two Double Beds (54W X 75L)
- Bed height: 23 inches
- Type of key lock on guest room door: Dormakaba RFID
- Visual (Strobe Light) Alarms: Yes
- Braille Signage: Yes
- Door Width: 34 Inches
- Toilet & Sink: Accessible height and plumbing insulation
- Bathtub: Yes, with grab bars
- Wheelchair maneuvering clearance alongside bed: 20-36 inches
- Wheelchair maneuvering clearance at front of bed: 20-36 inches
- Desk height: 29 inches with knee and toe clearance
- Desk width: 3'4" (40 inches)
Bathroom features
- Height of toilet: 18 inches
- Door width: 34 inches
- Toilet has grab bars yes
- Height of sink: 34 inches with clearance and plumbing is wrapped with insulation
- Height of the mirror: 48 inches
- Lavatory controls are accessible yes
- Wheelchair maneuvering clearance: 60 inches x 60 inches
- Accessible bathing feature: Bathtub with grab bars and detachable hand-held spray unit
- Toilet & Sink: Accessible height and plumbing insulation
- Bathtub: Yes, with grab bars
ADA Standard Queen (Roll-in Shower)
- Room Size: 160 Sq. Ft.
- Bed: Queen Bed (60W X 80L)
- Bed height: 23 inches
- Type of key lock on guest room door: Dormakaba RFID
- Visual (Strobe Light) Alarms: Yes
- Braille Signage: Yes
- Door Width: 34 Inches
- Wheelchair maneuvering clearance alongside bed: 36 inches
- Wheelchair maneuvering clearance at front of bed: 36 inches
- Desk height: 29 inches with knee and toe clearance
- Desk width: 3'4" (40 inches)
Bathroom features
- Height of toilet: 18 inches
- Door width: 34 inches
- Toilet has grab bars yes
- Height of sink: 34 inches with clearance and plumbing is wrapped with insulation
- Height of the mirror: 48 inches
- Lavatory controls are accessible yes
- Wheelchair maneuvering clearance: 60 inches x 60 inches
- Accessible bathing feature: Bathtub with grab bars and detachable hand-held spray unit
- Toilet & Sink: Accessible height and plumbing insulation
- Roll-in Shower: Yes, with shower seat
ADA Premium Queen City View (Bathtub with Grab-bars)
- Room Size: 200 Sq. Ft.
- Bed: Queen Bed (60W X 80L)
- Bed height: 23 inches
- Type of key lock on guest room door: Dormakaba RFID
- Visual (Strobe Light) Alarms: Yes
- Braille Signage: Yes
- Door Width: 34 Inches
- Wheelchair maneuvering clearance alongside bed: 20-36 inches
- Wheelchair maneuvering clearance at front of bed: 20-36 inches
- Desk height: 29 inches with knee and toe clearance
Bathroom features
- Height of toilet: 18 inches
- Door width: 34 inches
- Toilet has grab bars yes
- Height of sink: 34 inches with clearance and plumbing is wrapped with insulation
- Height of the mirror: 48 inches
- Lavatory controls are accessible yes
- Wheelchair maneuvering clearance: 60 inches x 60 inches
- Accessible bathing feature: Bathtub with grab bars and detachable hand-held spray unit
- Toilet & Sink: Accessible height and plumbing insulation
- Bathtub: Yes, with grab bars
ADA Standard Full (Bathtub with Grab-bars)
- Room Size: 160 Sq. Ft.
- Bed: Full Bed (54W X 75L)
- Bed height: 23 inches
- Type of key lock on guest room door: Dormakaba RFID
- Visual (Strobe Light) Alarms: Yes
- Braille Signage: Yes
- Door Width: 34 Inches
- Wheelchair maneuvering clearance alongside bed: 20-36 inches
- Wheelchair maneuvering clearance at front of bed: 20-36 inches
- Desk height: 29 inches with knee and toe clearance
- Desk width: 3'4" (40 inches)
Bathroom features
- Height of toilet: 18 inches
- Door width: 34 inches
- Toilet has grab bars yes
- Height of sink: 34 inches with clearance and plumbing is wrapped with insulation
- Height of the mirror: 48 inches
- Lavatory controls are accessible yes
- Wheelchair maneuvering clearance: 60 inches x 60 inches
- Accessible bathing feature: Bathtub with grab bars and detachable hand-held spray unit
- Toilet & Sink: Accessible height and plumbing insulation
- Bathtub: Yes, with grab bars
ADA One Bedroom Suite - King (Bathtub with Grab-bars)
- Room Size: 350 Sq. Ft.
- Bed: King Bed (76W X 80L)
- Bed height: 23 inches
- Type of key lock on guest room door: Dormakaba RFID
- Visual (Strobe Light) Alarms: Yes
- Braille Signage: Yes
- Door Width: 34 Inches
- Wheelchair maneuvering clearance alongside bed: 20-36 inches
- Wheelchair maneuvering clearance at front of bed: 20-36 inches
- Desk height: 29 inches with knee and toe clearance
- Desk width: 3'4" (40 inches)
Bathroom features
- Height of toilet: 18 inches
- Door width: 34 inches
- Toilet has grab bars yes
- Height of sink: 34 inches with clearance and plumbing is wrapped with insulation
- Height of the mirror: 48 inches
- Lavatory controls are accessible yes
- Wheelchair maneuvering clearance: 60 inches x 60 inches
- Accessible bathing feature: Bathtub with grab bars and detachable hand-held spray unit
- Toilet & Sink: Accessible height and plumbing insulation
- Bathtub: Yes, with grab bars
ADA Superior Two Doubles (Roll-in Shower)
- Room Size: 175 Sq. Ft.
- Bed: Two Double Beds (54W X 75L)
- Bed height: 23 inches
- Type of key lock on guest room door: Dormakaba RFID
- Visual (Strobe Light) Alarms: Yes
- Braille Signage: Yes
- Door Width: 34 Inches
- Wheelchair maneuvering clearance alongside bed: 36 inches
- Wheelchair maneuvering clearance at front of bed: 36 inches
- Desk height: 29 inches with knee and toe clearance
- Desk width: 3'4" (40 inches)
Bathroom features
- Height of toilet: 18 inches
- Door width: 34 inches
- Toilet has grab bars yes
- Height of sink: 34 inches with clearance and plumbing is wrapped with insulation
- Height of the mirror: 48 inches
- Lavatory controls are accessible yes
- Wheelchair maneuvering clearance: 60 inches x 60 inches
- Accessible bathing feature: Bathtub with grab bars and detachable hand-held spray unit
- Toilet & Sink: Accessible height and plumbing insulation
- Roll-in Shower: Yes, with grab bars

Accessible Public Spaces

Accessible public entrance with door width of 39 inches
Ramp width: 50 inches
Pathway width: Greater than 60 inches
Wheelchair maneuvering clearance: Greater than 60 inches
Route from public entrance to registration area: Greater than 60 inches
Distance from entrance to registration: 60' (including one elevator ride from LL to L level)

Accessible Route to Elevator

Distance to elevators from entrance: 36 feet
Pathway width: Greater than 60 inches
Distance to elevators from registration desk: 60 feet
Pathway width: Greater than 60 inches

Website Accessibility

Accessibility Statement for ROW NYC

Date: 4/30/2026

This is an accessibility statement from ROW NYC

Measures to support accessibility

ROW NYC takes the following measures to ensure accessibility of ROW NYC:

Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. ROW NYC is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of ROW NYC. Please let us know if you encounter accessibility barriers on ROW NYC:

Phone: (212) 869-3600
Business Address: 700 8th Avenue, New York, New York 10036

Compatibility with browsers and assistive technology

ROW NYC is designed to be compatible with the following assistive technologies:

Firefox – view additional accessibility features here
Chrome – view additional Google accessibility features here
Internet Explorer – view additional ease of access options here
Microsoft Edge – view additional accessibility features here
Safari – view Apple accessibility features here

ROW NYC is not compatible with:

Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

Technical specifications

Accessibility of ROW NYC relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
CSS
JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of ROW NYC, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

Assessment approach

This website was assessed for accessibility by the following approaches:

Self-evaluation at site launch
External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 05/15/2026; 05/07/2026; 05/04/2026; 04/30/2026

Date

This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.